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Terms and Conditions | Viladrau Online

Last updated: 2026-05-12

1. General information

These Terms and Conditions regulate the use of the viladrau.online website and the services offered by Viladrau Online (“we” or “Viladrau Online”). Accessing and using the website and our services implies full and unreserved acceptance of these Terms and Conditions. If you do not agree with any part, you must refrain from using our services.

2. Company information

3. Services offered

Viladrau Online provides the following professional services:

  • Integral digital partner for companies.
  • IT maintenance and technical support.
  • Communication infrastructure.
  • Web project development.
  • Premium hosting.
  • Custom programming.
  • Technology consulting.
  • Deployment of artificial intelligence solutions.

4. Website terms of use

Access to the website is free, except for the cost of the Internet connection. The user agrees to use the website in good faith, in accordance with the law, public order and good practices, and in particular to:

  • Not carry out illegal activities or actions contrary to good morals.
  • Not damage, disable or overload the website.
  • Not introduce viruses, malicious software or harmful elements.
  • Not attempt to access restricted areas without authorisation.
  • Not reproduce, copy or distribute content without permission.
  • Provide truthful and up-to-date information.

Inappropriate use may result in the immediate suspension of access and the exercise of the corresponding legal actions.

5. Contracting of services

5.1 Contracting process

  1. Request for information or quote.
  2. Needs analysis and proposal preparation.
  3. Presentation of a detailed quote.
  4. Formal acceptance of the quote by the client.
  5. Signing of the specific service contract.
  6. Start of service delivery.

5.2 Quotes and prices

All quotes are personalised and prepared based on the specific needs of each client. Prices indicated on the website are orientative and may vary depending on the scope and complexity of the project.

6. Intellectual property

6.1 Rights of Viladrau Online

All website contents (texts, images, logos, designs, source code, etc.) are owned by Viladrau Online or its use is duly authorised. Reproduction, distribution or modification without express authorisation is forbidden.

6.2 Developments for the client

In custom projects:

  • The custom code becomes the client’s property once fully paid.
  • Viladrau Online retains the rights to methodologies, know-how, internal libraries and reusable generic components.
  • Modifications of third-party software follow their own licences.
  • Usage licensing can be agreed on a case-by-case basis.

7. Limitation of liability

Viladrau Online is not responsible for:

  • Damages caused by inappropriate use of the services.
  • Service interruptions due to force majeure.
  • Problems caused by third parties (Internet providers, registrars, etc.).
  • Indirect economic losses or loss of profit.

In no case will Viladrau Online’s liability exceed the total amount paid by the client for the directly affected services.

8. Applicable law and jurisdiction

These Terms and Conditions are governed by current Spanish law. For any dispute, the parties submit to the Courts and Tribunals of Barcelona, expressly waiving any other jurisdiction.

9. Modification of the terms

Viladrau Online reserves the right to modify these Terms and Conditions. Modifications will take effect once published on the website. Continued use of the services after any modification implies acceptance of the new terms.

10. Contact

For any matter related to these Terms and Conditions, you can write to us at hola@viladrau.online or by postal mail to c/ Sardenya 175 local 2, 08013 Barcelona.